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Manual Payment issue!!!


 
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MrTheOctavius
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PostPosted: Tue May 01, 2012 9:02 am    Post subject: Manual Payment issue!!! Reply with quote
The manual payment service doesnīt accept either of my 2 credit cards that I entered!
I donīt know why, it only says: Transaction declined.
Please help me!!
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leon101
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PostPosted: Tue May 01, 2012 9:09 am    Post subject: Reply with quote
Please contact Authorize.net support, they will help you with this issue. Wink
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MrTheOctavius
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PostPosted: Tue May 01, 2012 9:24 am    Post subject: Reply with quote
None of the reasons why the card has been declined, match up with me..
Is there a way to fix this? I really want to buy the debug pack...
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leon101
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PostPosted: Tue May 01, 2012 9:38 am    Post subject: Reply with quote
Choose live support on Authorize.net please, sorry I didn't make that clear in my first post.
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MrTheOctavius
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PostPosted: Tue May 01, 2012 9:55 am    Post subject: Reply with quote
They donīt have a live support service..
They got FAQ and some locked articles, thatīs it!
Is there any other way?
And by the way, I live in Sweden and I entered my information such as region and city in swedish letters..
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leon101
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PostPosted: Tue May 01, 2012 9:59 am    Post subject: Reply with quote
Please use english.
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MrTheOctavius
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PostPosted: Tue May 01, 2012 10:33 am    Post subject: Reply with quote
Iīve tried, but it doesnīt work!
Is there any other way?
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hacker98
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PostPosted: Tue May 01, 2012 10:36 am    Post subject: Reply with quote
Do you have a paypal account?
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MrTheOctavius
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PostPosted: Tue May 01, 2012 10:45 am    Post subject: Reply with quote
No I donīt, but I donīt want to pay a subscription or fees to paypal :S
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hacker98
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PostPosted: Tue May 01, 2012 10:47 am    Post subject: Reply with quote
The manual payment option should work for you. Make sure you are entering ALL details of the credit card and the credit card owner correctly. If anything is entered incorrectly then it triggers a fraud alert and your payment will be declined.
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MrTheOctavius
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PostPosted: Tue May 01, 2012 10:50 am    Post subject: Reply with quote
Sorry for being such a problem, but I can ensure, Iīve entered the information correctly and several times. Can I pay in any other way from my bank to one of you guys?
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hacker98
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PostPosted: Tue May 01, 2012 11:02 am    Post subject: Reply with quote
paypal or the manual payment method are our only payment options. Have you tried calling the manual payment customer service to see if they can explain why your payment is being declined?
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MrTheOctavius
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PostPosted: Tue May 01, 2012 11:10 am    Post subject: Reply with quote
They donīt have a customer service, they got telephone numbers but theyīre in the US, Iīm in Sweden..
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leon101
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PostPosted: Tue May 01, 2012 11:33 am    Post subject: Reply with quote
It is a toll free number.
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PostPosted: Tue May 01, 2012 12:31 pm    Post subject: Reply with quote
MrTheOctavius wrote:
They donīt have a customer service, they got telephone numbers but theyīre in the US, Iīm in Sweden..




MrTheOctavius, they do have a customer service number. I'm not sure why you believe that calling from Sweden would be a problem.

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