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Not authorized. Please fix


 
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Combattheworld
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PostPosted: Thu Oct 31, 2013 1:23 pm    Post subject: Not authorized. Please fix Reply with quote

I had this same problem a couple weeks or so ago. I think a few people did. It says i'm a general member. GamerGirl told me to post my paypal ID # which i did. And then the problem was fixed. And it said i had the cheats until November 11th. But now it says i'm a general member again. Please fix. Thank you.

Quote:
I paid until november 3rd last month. And i had this same problem before. My membership keeps getting taken away. It was down for awhile and you guys fixed it and it said i had them until november 11th. Here's my transaction ID

Subscription Payment Sent (Unique Transaction ID # 84N64227687632327)
See related S-5P654122X70023153
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Kaged
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Membership: 4 weeks w/ MASTER HACK VIP
Date paid: 31 Oct 2009

PostPosted: Thu Oct 31, 2013 7:02 pm    Post subject: Reply with quote

This has been forwarded to the Admin so they can look into it.
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Combattheworld
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PostPosted: Thu Oct 31, 2013 7:19 pm    Post subject: Reply with quote

Kaged wrote:
This has been forwarded to the Admin so they can look into it.



Thanks
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Combattheworld
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PostPosted: Sat Nov 02, 2013 4:05 pm    Post subject: I just looked at transaction Reply with quote

It said you guys tried taking money on the 31st but it says subscription failed. I'm just completely confused. I had this probably earlier last month. Then Gamergirl asked for my transaction ID then it said i had the cheats until november 11th. I just want to use the cheats. Please fix this. And i don't know if i pay again or if it automatically takes it out. And what day will that be since i was supposed to have them to the 11th
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leon101
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PostPosted: Sat Nov 02, 2013 8:15 pm    Post subject: Reply with quote

As we Mods don't have access to this I can only ask you to wait for an admin to reply on this please.
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FPSCHEATS staff will NEVER ask you for your PASSWORD or CREDIT CARD information.
Teamviewer: FPSCheats strongly recommends that you ONLY allow FPSCHEATS STAFF MEMBERS to teamviewer you.
Please use the link buttons below for information and assistance.
| Member Reviews | High Roller Purchase | Master Pack Purchase | Purchase a Subscription | See All Our Cheats | Manual Payments | Global Announcements |
| De.Bug's Private VIP Forum | R4z8r's Private VIP Forum | Loader Reset | High Roller VIP Forum | FPSCheats Facebook | FPS Cheats Twitter |
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Kaged
SUPERMOD - High Roller
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Joined: 05 Feb 2009
Posts: 19561
Location: In a van down by the river
Membership: 4 weeks w/ MASTER HACK VIP
Date paid: 31 Oct 2009

PostPosted: Sun Nov 03, 2013 4:06 am    Post subject: Re: I just looked at transaction Reply with quote

Combattheworld wrote:
It said you guys tried taking money on the 31st but it says subscription failed. I'm just completely confused. I had this probably earlier last month. Then Gamergirl asked for my transaction ID then it said i had the cheats until november 11th. I just want to use the cheats. Please fix this. And i don't know if i pay again or if it automatically takes it out. And what day will that be since i was supposed to have them to the 11th

We don't take money, we do not bill, we do not charge, we do not send invoices. I am afraid you are very mistaken.
You have a recurring subscription and paypal will continue to send the funds monthly until you cancel
The failed renewal that paypal attempted to send is why your sub dropped.
It is just the way the system is setup.
As mentioned above the Admin will see about adding the few lost days you mentioned.

If you have not done so already you may want to cancel the recurring subscription or paypal is going to continue to attempt to send the funds

____________________


FPSCHEATS staff will NEVER ask you for your PASSWORD or CREDIT CARD information.
Teamviewer: FPSCheats strongly recommends that you ONLY allow FPSCHEATS STAFF MEMBERS to teamviewer you.
Please use the link buttons below for information and assistance.
| Member Reviews | High Roller Purchase | Master Pack Purchase | Purchase a Subscription | See All Our Cheats | Manual Payments | Global Announcements | De.Bug's Private VIP Forum | R4z8r's Private VIP Forum | Loader Reset | High Roller VIP Forum | FPSCheats Facebook | FPS Cheats Twitter |


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Combattheworld
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PostPosted: Sun Nov 03, 2013 9:52 am    Post subject: Re: I just looked at transaction Reply with quote

Kaged wrote:
Combattheworld wrote:
It said you guys tried taking money on the 31st but it says subscription failed. I'm just completely confused. I had this probably earlier last month. Then Gamergirl asked for my transaction ID then it said i had the cheats until november 11th. I just want to use the cheats. Please fix this. And i don't know if i pay again or if it automatically takes it out. And what day will that be since i was supposed to have them to the 11th

We don't take money, we do not bill, we do not charge, we do not send invoices. I am afraid you are very mistaken.
You have a recurring subscription and paypal will continue to send the funds monthly until you cancel
The failed renewal that paypal attempted to send is why your sub dropped.
It is just the way the system is setup.
As mentioned above the Admin will see about adding the few lost days you mentioned.

If you have not done so already you may want to cancel the recurring subscription or paypal is going to continue to attempt to send the funds



As i've stated before FPSCheats is the best hack site i've ever used. I don't care about days being added because i realize mistakes happen. And that you guys have a lot of people besides me to deal with. All i want is for when i pay for it to be able to actually use them. I've already spoken to paypal twice. And they told me the payment was porcessed as well as my bank. And this has happened three times now. I'm not trying to cause problems but honestly it is pretty annoying.
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