Subscription Help

ilikemyname · Posted: Sat Mar 09, 2013 5:07 pm Post subject: Subscription Help

I bought subscription to De.Bug master but it still shows general member?

Micma99 · Posted: Sat Mar 09, 2013 5:12 pm Post subject:

How did you make your payment? Some methods may take a couple of days to clear.

ilikemyname · Posted: Sat Mar 09, 2013 5:13 pm Post subject:

paypal

Micma99 · Posted: Sat Mar 09, 2013 5:19 pm Post subject:

With a credit card, debit card, prepaid card?

Kaged · Posted: Sat Mar 09, 2013 5:37 pm Post subject:

It helps if you send the payment for the amount required rather than for 0$

Amount: 0 USD
Date: 2013-03-09 17:43:56
Comment: Payment amount is less than required.

ilikemyname · Posted: Sat Mar 09, 2013 5:37 pm Post subject:

credit card

It shows completed in paypal, gave me email with subscription key

Do I need to input thuis key somewhere?

ilikemyname · Posted: Sat Mar 09, 2013 5:41 pm Post subject:

Thats what it shows here in the forums, but paypal shows $20.00 paid to fpscheats.com

And paypal shows $20.00 charged to card

ilikemyname · Posted: Sat Mar 09, 2013 5:46 pm Post subject:

Transaction Details

--------------------------------------------------------------------------------

Subscription Payment Sent (Unique Transaction ID # 5KL-------------02G)
See related S-2376------------64361D
You can see all of your recurring payments on the My preapproved payments.

Original Transaction
Date Type Status Details Amount
Mar 9, 2013 Payment To FPSCHEATS.com Completed ... -$20.00 USD

Related Transaction
Date Type Status Details Amount
Mar 9, 2013 Charge From Credit Card Completed
Your transfer from your credit card to your paypal account is complete.Your transfer from your credit card to your paypal account is complete. Details $20.00 USD

--------------------------------------------------------------------------------

Business Name:
FPSCHEATS.com (The recipient of this payment is Verified)
Email:
vsllc@nc.rr.com

--------------------------------------------------------------------------------

Business Contact Information

Customer Service URL: http://www.fpscheats.com
Customer Service Email:
fpscheatsonline@gmail.com
Customer Service Phone:
530-292-8089

--------------------------------------------------------------------------------

Total amount:
-$20.00 USD
Fee amount:
$0.00 USD
Net amount:
-$20.00 USD

--------------------------------------------------------------------------------

Date:
Mar 9, 2013
Time:
08:43:34 PST
Status:
Completed

--------------------------------------------------------------------------------

Subject:
FPSCHEATS.com
Funding Type:
Credit Card
Funding Source:
$20.00 USD - American Express Credit Card XXXX-XXXXXX-X1004

This transaction will appear on your bill as "paypal *FPSCHEATS".

--------------------------------------------------------------------------------

You can report a transaction problem in the Resolution Center within 45 days of this payment. Have a problem with this transaction? Click here to resolve

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Kaged · Posted: Sat Mar 09, 2013 5:58 pm Post subject:

I can only advise you to call paypal to see why your funds where reported as less than the amount required.
The information I posted above came directly from paypal's email sent to us on your payment

ilikemyname · Posted: Sat Mar 09, 2013 6:21 pm Post subject:

I contacted paypal via phone and they show everything going through. They also show my credid card being charged the 20.00.

They suggested me to contact the site to find out why it doesnt show you recieving the charge as they show the charges being paid to you.

ilikemyname · Posted: Sat Mar 09, 2013 7:13 pm Post subject:

I went back to try another subscription and there is no way to alter the $20.00 charge. It defaults to the specific charge.

Kaged · Posted: Sat Mar 09, 2013 9:53 pm Post subject:

I would contact your CC at this point. The payment recieved on our side was for 0$

ilikemyname · Posted: Mon Mar 11, 2013 1:20 pm Post subject:

I just checked my CC this morning and it shows a pending paypal payment of $20.00

ilikemyname · Posted: Mon Mar 11, 2013 1:22 pm Post subject:

Is there any other point of contact other than the forum? I emailed fpscheatsonline@gmail.com which was on the reciept and tried calling the phone number listed but it was busy all weekend........

ilikemyname · Posted: Mon Mar 11, 2013 1:23 pm Post subject:

sorry, was fpscheatsonline@gmail.com

Kaged · Posted: Tue Mar 12, 2013 2:33 am Post subject:

We are the point of contact.
Right here in this topic.
You have not sent a payment. The amount sent was 0$
If it shows pending on your CC then its a soft post that will drop off. Call them and I am sure they will verify this.

ilikemyname · Posted: Tue Mar 12, 2013 2:57 pm Post subject:

I contacted American Express and they said they charged the $20.00 transaction on 3/9/2013 and that it was confirmed on 3/10/2013. They suggested to contact paypal (which I had already done previously) to make sure they show payment went through. paypal says you were paid $20.00. I have 2 agencies showing you were paid the $20.00 transaction. I don't know why the forum shows $0.00.

transaction from American Express:

03/09/2013 Sat paypal *FPSCHEATS 4029357733 CA Business Services Business Services -
Internet Services XXXXX X XXXXXX $20.00
31----03 402-935-7733
402-935-7733
PROFESSIONAL SEVICE $0.00
Doing Business As: MARK paypal
Merchant Address: 2145 HAMILTON AVE
SAN JOSE
CA
95125-5905
UNITED STATES
Reference Number: 3201---------52737
Dispute/Inquire about this charge

Category: Business Services - Internet Services

ilikemyname · Posted: Tue Mar 12, 2013 2:59 pm Post subject:

Also, why does it show 0.00 on a debit card in transactions when i used an American Express Credit Card through paypal?

ilikemyname · Posted: Wed Mar 13, 2013 1:18 pm Post subject:

I opened a dispute with paypal to try and get this resolved. My CC was charged $20.00 and you guys did not recieve the fee. As I stated in my paypal dispute, I do want to recieve my subscription. I am in no way diputing the charges other than I have not recieved what I was charged for.

Thanks

Kaged · Posted: Wed Mar 13, 2013 7:37 pm Post subject:

There is nothing to dispute. No payment was sent.
No funds where sent.
Your submission of a payment was for 0$
You and paypal can work this out. Our records are accurate as to no payment being sent by you.
This is closed.


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