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My money got stolen or what......


 
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ugotpwnd6447
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PostPosted: Wed Jun 06, 2012 5:04 pm    Post subject: My money got stolen or what...... Reply with quote
I just purchased De.Bugs master hack pack or whatever with my credit card. I filled out the info required and once I clicked submit an error occured and it said my transaction was declined. I just checked my bank account balance and it says i am -$20.00.... wtf???????
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jonisgod
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PostPosted: Wed Jun 06, 2012 5:11 pm    Post subject: Reply with quote
If you did get charged, you should have an email with the transaction ID, can you post that?
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ugotpwnd6447
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PostPosted: Wed Jun 06, 2012 5:15 pm    Post subject: Reply with quote
I didnt receive anything..... Okay at first I paid with my credit cards. I didnt receive an email. I tried it a few times and my cards kept getting declined. I came to my cousin and I tried with his credit card. Declined as well. He had to check his bank account and it shows up as if he was charged. So idk whats really going on here...
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ugotpwnd6447
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PostPosted: Wed Jun 06, 2012 5:29 pm    Post subject: Reply with quote
This is my transaction.... like I said... -$20.00

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leon101
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PostPosted: Wed Jun 06, 2012 5:40 pm    Post subject: Reply with quote
If you paid with Authorize.net then please contact them, if any paymend was made you should have an e-mail confirming your paymend. If they declined your payment due to safety maesures then they are the only ones who can solve this, I'm sorry.
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ugotpwnd6447
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PostPosted: Wed Jun 06, 2012 5:54 pm    Post subject: Reply with quote
wow. Thanks
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leon101
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PostPosted: Wed Jun 06, 2012 6:10 pm    Post subject: Reply with quote
Make sure to check the spamfolder in your e-mail, if a paymend did get true you might find the e-mail they send to you in there.
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de.bug
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PostPosted: Thu Jun 07, 2012 2:51 am    Post subject: Reply with quote
ugotpwnd6447 wrote:
wow. Thanks


In that image I see "En Proceso" which I assume means "In Process" so the transaction has not completed. Without a transaction ID we can't tell that you paid. You really should contact the credit card processor (Authorize.net) to see what is happening.
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